Louise Todd

Client Services Support Officer

Joined TASC: 2014

Client Services Support Officer
What I do at TASC

I am the Client Services Support Officer my role includes, but is not limited to, Disability Advocacy Intake (second phase), Queensland Police Referral Services intake and appointment set-up, Calendar Coordination for Legal and Advocacy Teams, Rural Women’s’ Outreach Legal Service coordination, occasional back-up to Reception and walk-in clients.  I assist in the coordination of internal and external meetings and minute taking for the same.  I now also assist in the Learning and Development/Overnight bookings and coordination process for staff.

What I did before coming to TASC

This isn’t the first time I’ve worked for a not-for-profit in Australia.  Before joining the TASC team, I was the Administration Officer at the Toowoomba Youth and District Service.  Before that, I worked for Copylam and Instant Copy Centre.  Prior to all this, I was a bookkeeper for a financial and investment firm, as well as Personal Administrator to the Manager and Owner of this company.  I’ve had experience in working for a Transport firm (transporting produce and fuel); an Industrial Clothing Manufacturer; I’ve worked in another Legal Firm in the Magistrate’s Court Department and even an Accounts Department at a Private Hospital/Clinic.  I’ve been responsible for setting up Accounts from a (paper) ledger and/or cardex system to an accounting program and/or Excel in a company that manufactured coffins and also for an Insurance Broker!  I’ve loved every minute of the extensive experience I’ve managed to obtain over the years.

What are my academic achievements

As I work with this software on a daily basis, I like to keep myself updated in the Microsoft Office programs, particularly MS Office Word and Excel.  I have also been trained in Pastel and QuickBooks Accounting Software.

3 words to describe me

Efficient, friendly, helpful

Philippa Whitman

Chief Executive Officer

Terri-Ann Dwyer

Queensland Social Justice Centre Manager

Kym Allen

Queensland Social Justice Centre Team Leader

Sarah Merson

National Support Coordinator